Returns & Exchanges
Wholehearted Woods Return Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email us at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number place the item securely in its original packaging or a box and mail your return the following address:
1219 Helen Lane
Mt Pleasant, MI, 48858
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 10 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
Products with personalized custom names, dates, or initials written cannot be returned or exchanged.
For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: email@example.com